Terms

TERMS

WELCOME TO FIERCE.LONDON (THIS “WEBSITE” OR “SITE”). THESE TERMS OF USE AND THE PRIVACY POLICY APPLY TO ALL VISITORS, USERS, AND OTHERS WHO ACCESS THIS WEBSITE (“USERS” AND/OR “YOU”). THESE TERMS OF USE EXPLAIN THE TERMS BY WHICH YOU MAY USE OUR WEBSITE AND OUR SERVICES. BY ACCESSING OR USING THE WEBSITE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE (“TERMS OF USE”), WHETHER OR NOT YOU HAVE REGISTERED TO CREATE AN ACCOUNT. THESE TERMS OF USE AND OUR PRIVACY POLICY CREATE THE TERMS OF YOUR AND OUR AGREEMENT WHENEVER YOU USE THIS WEBSITE, AND WHEN YOU CHOOSE TO PURCHASE PRODUCTS THROUGH THIS WEBSITE.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE YOU START TO USE THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE AND/OR PURCHASING PRODUCTS THROUGH OUR WEBSITE, YOU AGREE TO BE BOUND AND ABIDE BY THESE TERMS OF USE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS OF USE OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THIS SITE. IF YOU ARE NOT AT LEAST 13 YEARS OLD, DO NOT USE THIS WEBSITE. IF YOU ARE BETWEEN THE AGES OF 13 AND 18, WE ASSUME THAT IF YOU ARE USING THIS SITE OR PURCHASING PRODUCTS THROUGH THIS SITE THAT YOU HAVE THE PERMISSION OF A PARENT OR GUARDIAN TO DO SO AND IF YOU DO NOT THEN DO NOT USE THIS SITE OR PURCHASE PRODUCTS ON THIS SITE. CHANGES AND UPDATES.:WE RESERVE THE RIGHT TO AMEND THESE TERMS OF USE AND PRIVACY POLICY AT ANY TIME AND WITHOUT PRIOR NOTICE. IF WE DO THIS, WE WILL POST THE AMENDED TERMS OF USE AND/OR PRIVACY POLICY AND INDICATE AT THE TOP OF THE TERMS OF USE OR THE PRIVACY POLICY, AS THE CASE MAY BE, THE DATE SUCH WAS LAST REVISED. YOUR CONTINUED USE OF THIS WEBSITE AFTER ANY SUCH CHANGES ARE MADE MEANS YOU ACCEPTANCE OF THE NEW TERMS OF USE AND PRIVACY POLICY. IF YOU DO NOT AGREE TO ANY CHANGES OR ADDITIONS TO THESE TERMS OF USE, DO NOT CONTINUE TO USE OR ACCESS THIS SITE.

ACCESSING THIS WEBSITE AND ACCOUNT SECURITY.WE RESERVE THE RIGHT TO WITHDRAW OR AMEND ANY MATERIAL WE PROVIDE ON THIS WEBSITE IN OUR SOLE DISCRETION. WE WILL NOT BE LIABLE IF FOR ANY REASON ALL OR ANY PART OF THIS WEBSITE IS UNAVAILABLE AT ANY TIME OR FOR ANY PERIOD. FROM TIME TO TIME, WE MAY RESTRICT ACCESS TO SOME PARTS OF THIS WEBSITE, OR THE ENTIRE WEBSITE, TO USERS, INCLUDING ANY REGISTERED USERS.

IF YOU REGISTER FOR AN ACCOUNT, YOU WILL BE ASKED TO PROVIDE TO US CERTAIN PERSONAL INFORMATION AT THE POINT OF COLLECTION AND TO CREATE A PASSWORD (SEE OUR PRIVACY POLICY FOR MORE INFORMATION) IF YOU THINK SOMEONE ELSE HAS COMPROMISED YOUR ACCOUNT OR TAKEN YOUR PASSWORD WITHOUT PERMISSION, PLEASE ALERT US IMMEDIATELY AT CONTACT@FIERCE.LONDON IF WE THINK YOU OR SOMEONE ELSE IS USING THIS WEBSITE OR YOUR ACCOUNT IN A WAY NOT ALLOWED BY THESE TERMS OF USE, WE HAVE THE RIGHT TO DISABLE YOUR ACCOUNT OR OTHER CREDENTIALS YOU SET UP AT ANY TIME.

USE OF YOUR ACCOUNT.YOU ARE RESPONSIBLE FOR ALL ACTIVITY ON THE SITE FROM YOUR ACCOUNT OR THAT USE YOUR CREDENTIALS. YOU ARE RESPONSIBLE AND LIABLE FOR ANY SECURITY BREACHES THAT OCCUR WITH RESPECT TO THE WEBSITE THROUGH YOUR ACCOUNT.

USE OF OUR WEBSITE. YOU AGREE NOT TO USE OR LAUNCH ANY AUTOMATED SYSTEM, INCLUDING WITHOUT LIMITATION, “ROBOTS,” “SPIDERS,” “OFFLINE READERS,” OR ANY OTHER TOOL OR MALICIOUS CODE THAT WOULD DISRUPT OUR WEBSITE OR TRY TO COMPROMISE OTHER USERS AND OTHER ACCOUNTS. THIS SITE DOES NOT ALLOW USERS TO POST CONTENT. YOU AGREE THAT YOU WILL NOT USE ANY MEANS WITH RESPECT TO THE WEBSITE INCLUDING ANY AUTOMATIC OR ELECTRONIC MEANS, TO OBTAIN OR ACCESS ANY INFORMATION, DATA OR MATERIALS PROVIDED BY ANY OTHER USERS.

SHOPPING BAGS. WHEN YOU SHOP ON OUR SITE, YOU CAN USE A SHOPPING BAG TO KEEP TRACK OF THE ITEMS YOU HAVE SELECTED UNTIL YOU ARE DONE SHOPPING. YOU WILL BE ABLE TO REVIEW AND CONFIRM YOUR CHOICES, YOUR SHIPPING ADDRESS, HOW YOU ARE PAYING FOR YOUR ITEMS, AND THE SIZES YOU NEED.

CHECK OUT. WHEN YOU CHECK OUT, THE DATA IS TRANSMITTED TO OUR THIRD PARTY PAYMENT PROCESSING COMPANY (AT PRESENT, WE USE SHOPIFY). SHOPIFY STORES YOUR PAYMENT INFORMATION ON OUR BEHALF. IF YOU USE OTHER MEANS OF PAYMENT (SUCH AS APPLEPAY), YOU WILL BE ENTERING YOUR INFORMATION INTO THOSE THIRD PARTIES’ SITES, AND YOU SHOULD REVIEW THOSE PROVIDERS’ TERMS OF USE AND PRIVACY POLICIES.

BACK ORDER. IF ANY ITEM YOU SELECT IS ON BACK ORDER, WE WILL SEND YOU UPDATES TO LET YOU KNOW WHEN IT WILL BE AVAILABLE. THIS NOTICE WILL BE SENT TO THE EMAIL YOU GIVE US WHEN YOU ARE GETTING READY TO CHECK OUT. PRICING AND PRODUCT ERRORS/CORRECTIONS. WE ENDEAVOR TO PRESENT CURRENT, ACCURATE, AND RELIABLE INFORMATION REGARDING OUR PRODUCTS. HOWEVER, ON OCCASION, THIS SITE MAY CONTAIN TYPOGRAPHICAL ERRORS, INACCURACIES, OR OMISSIONS THAT MAY BE WITH REGARD TO PRODUCT DESCRIPTIONS, PRICING, PROMOTIONS, OFFERS, AND AVAILABILITY. WE RESERVE THE RIGHT TO CORRECT ERRORS OR TO UPDATE PRODUCT INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE. IF A PRODUCT IS LISTED AT AN INCORRECT PRICE DUE TO AN ERROR ON THIS SITE, TO THE FULLEST EXTENT ALLOWED BY LAW, WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR ANY PRODUCT LISTED AT THE INCORRECT PRICE. FURTHER, TO THE FULLEST EXTENT ALLOWED BY LAW, WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY SUCH ORDERS, REGARDLESS OF WHETHER THE ORDER HAS BEEN CONFIRMED AND YOUR METHOD OF PAYMENT CHARGED. IF YOUR METHOD OF PAYMENT HAS ALREADY BEEN CHARGED FOR THE PURCHASE AND YOUR ORDER IS THEN CANCELLED, WE WILL ISSUE A CREDIT TO YOUR ORIGINAL METHOD OF PAYMENT FOR THE AMOUNT OF THE INCORRECT PRICE.

NOT FOR RESALE. YOU ARE EXPRESSLY PROHIBITED FROM USING THIS SITE TO PURCHASE ANY PRODUCT FOR PURPOSES OF RESALE BY YOU OR ANY OTHER PERSON, AND WE EXPRESSLY DISCLAIM ALL WARRANTY FOR CLAIMS FOR DAMAGES OR OTHERWISE, INCLUDING ALL INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM YOUR INTENT TO, ATTEMPT TO, OR ACTUAL RESELL ANY PRODUCT PURCHASED FROM THE WEBSITE.

PROBLEMS. IF THERE IS PROBLEM WITH THE INFORMATION YOU GIVE US WHEN YOU CHECK OUT, WE WILL TRY TO REACH YOU THROUGH THE CONTACT INFORMATION YOU PROVIDED.

FRAUD. IF THERE IS ANY CONCERN ABOUT FRAUD OR CREDIT, WE WILL LET YOU KNOW IF WE ARE ALLOWED BY LAW. WE MAY BE REQUIRED BY LAW TO FIRST REPORT THE PROBLEM TO LAW ENFORCEMENT OFFICIALS. WE USE A THIRD PARTY VENDOR TO DETECT FRAUD.

YOUR MONEY. WHEN YOU CHECK OUT, AND PUT IN YOUR PAYMENT INFORMATION, YOU PROMISE, REPRESENT AND WARRANT THAT THE INFORMATION IS ACCURATE, THAT YOU ARE AUTHORIZED TO USE THE PAYMENT METHOD PROVIDED, AND THAT YOU WILL NOTIFY US OF CHANGES THAT COULD IMPACT YOUR ORDER, YOUR ACCOUNT OR YOUR PAYMENT.

CANCELLING OR RETURNING PRODUCTS. PLEASE SEE OUR RETURN AND EXCHANGE POLICY PRICES AND TAXES. WE MAY CHANGE THE PRICES OF OUR PRODUCTS FROM TIME TO TIME. DIFFERENT LOCATIONS REQUIRE US TO CHARGE AND COLLECT SALES TAX AT THE TIME OF CHECK OUT. EXCEPT TO THE EXTENT REQUIRED UNDER APPLICABLE TAX LAWS, THE ACTUAL TAX AMOUNT THAT WILL BE APPLIED TO YOUR ORDER AND CHARGED TO YOUR PAYMENT METHOD IS BASED ON CALCULATIONS ON THE DATE OF SHIPMENT, REGARDLESS OF WHEN THE ORDER WAS PLACED. IF THE RATE OF VAT CHANGES BETWEEN YOUR ORDER DATE AND THE DATE WE SUPPLY THE PRODUCT, WE WILL ADJUST THE RATE OF VAT THAT YOU PAY, UNLESS YOU HAVE ALREADY PAID FOR THE PRODUCT IN FULL BEFORE THE CHANGE IN THE RATE OF VAT TAKES EFFECT. WE DO NOT PROVIDE VATREFUND SERVICE FOR ORDERS PLACED ON OUR WEBSITE OR BY TELEPHONE. YOU MUST PAY BEFORE GOODS ARE DISPATCHED TO YOU. YOU WILL BE DEBITED ONCE YOU HAVE PLACED YOUR ORDER AND IT HAS BEEN ACCEPTED BY US. WE WILL INFORM YOU BY EMAIL ONCE THE PRODUCTS HAVE BEEN DISPATCHED.

DELIVERY COSTS. THE COSTS (IF ANY) OF DELIVERY WILL BE AS DISPLAYED TO YOU ON OUR WEBSITE. PROPRIETARY RIGHTS. THIS WEBSITE AND ITS ENTIRE CONTENTS, OUR PRODUCTS, AND THE PHOTOGRAPHS OF OUR MODELS AND OUR PRODUCTS (INCLUDING BUT NOT LIMITED TO ALL INFORMATION, TRADEMARKS, MARKS, SERVICE MARKS, DISPLAYS, IMAGES, VIDEO AND AUDIO AND THE DESIGN, SELECTION, AND ARRANGEMENT THEREOF) (COLLECTIVELY AND INDIVIDUALLY, THE “MATERIALS”) ARE OWNED BY FIERCE LONDON,. YOU PROMISE AND AGREE NOT TO SELL, LICENSE, RENT, MODIFY, DISTRIBUTE, COPY, REPRODUCE, TRANSMIT, PUBLICLY DISPLAY, PUBLICLY PERFORM, PUBLISH, ADAPT, EDIT OR CREATE DERIVATIVE WORKS FROM ANY FIERCE LONDON MATERIALS. USE OF THE FIERCE LONDON MATERIALS FOR ANY PURPOSE NOT EXPRESSLY PERMITTED BY THESE TERMS OF USE IS STRICTLY PROHIBITED.

YOU MAY CHOOSE TO SUBMIT TO US COMMENTS OR SUGGESTIONS ABOUT THE SITE AND OUR PRODUCTS. BY SUBMITTING A COMMENT OR SUGGESTION, YOU UNDERSTAND AND AGREE THAT WE HAVE THE UNLIMITED RIGHT TO USE THOSE COMMENTS OR SUGGESTIONS FOR ANY PURPOSE, WITHOUT ANY COMPENSATION OR ATTRIBUTION TO YOU.

DISCLAIMERS AND LIMITATION OF LIABILITY THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS EXPRESSLY STATED HEREIN, THE SITE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, FIERCE LONDON, ITS SUBSIDIARIES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT ON THIS WEBSITE IS ACCURATE, RELIABLE OR CORRECT; THAT THE SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FIERCE LONDON, ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES OR ITS LICENSORS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, THAT ARISE FROM OR RELATE TO THE TERMS OF USE, THIS WEBSITE OR THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL FEAR OF GOD BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SITE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIERCE LONDON AND ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, MEMBERS, MANAGERS AND EMPLOYEES HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF ANY CONTENT, MATERIALS, DATA OR INFORMATION; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF THIS WEBSITE AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY BUGS, VIRUSES, TROJAN HORSES, MALICIOUS CODE OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT, INFORMATION OR DATA OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT, DATA OR INFORMATION POSTED, UPLOADED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SITE; AND/OR (VII) THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY.

IN NO EVENT SHALL FIERCE LONDON AND ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, MANAGERS OR OUR LICENSORS, SUPPLIERS OR VENDORS BE LIABLE TO ANY USER IN THE AGGREGATE FOR ANY AND ALL CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS ARISING OUT OF OR RELATING TO THE TERMS OF USE, THE PRODUCTS OR THIS WEBSITE IN AN AMOUNT EXCEEDING THE AMOUNT, IF ANY, THAT SUCH USER HAS PAID TO FIERCE LONDON FOR THE PRODUCTS PURCHASED THROUGH THIS SITE GIVING RISE TO THE CLAIM.

THESE LIMITATIONS OF LIABILITY APPLY WHETHER THE CLAIM OR ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF FIERCE LONDON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

ARBITRATION; NO CLASS ACTION.TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER YOU NOR WE WILL SEEK TO HAVE A DISPUTE HEARD AS A CLASS ACTION OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. FURTHER, TO THE FULLEST EXTENT ALLOWED BY LAW, NO ARBITRATION OR PROCEEDING CAN BE COMBINED WITH ANOTHER WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO THE ARBITRATIONS OR PROCEEDINGS. YOU AND WE AGREE TO ARBITRATE ALL DISPUTES THAT ARE NOT RESOLVED INFORMALLY, EXCEPT DISPUTES RELATING TO THE OWNERSHIP OR ENFORCEMENT OF INTELLECTUAL PROPERTY RIGHTS.THIS INCLUDES ALL DISPUTES REGARDING ANY CURRENT, PAST OF FUTURE PURCHASE OR EVENT, BETWEEN YOU AND US REGARDING OUR PRODUCTS, THIS AGREEMENT OR THIS WEBSITE, AND WHETHER THE CLAIMS IS BASED ON CONTRACT, TORT, WARRANTY, STATUTE, REGULATION, OR OTHER LEGAL OR EQUITABLE BASIS. WE BOTH AGREE BY THIS UNDERTAKING THAT THE ARBITRATOR WILL HAVE THE EXCLUSIVE AUTHORITY TO RESOLVE ANY DISPUTE RELATING TO THE INTERPRETATION, APPLICABILITY OR ENFORCEABILITY OF THESE TERMS OF USE, THE PRIVACY POLICY OR THE FORMATION OF THIS AGREEMENT, INCLUDING THE ARBITRABILITY OF ANY DISPUTE AND ANY CLAIM THAT ALL OR ANY PART OF THIS AGREEMENT IS OR ARE VOID OR VOIDABLE. YOU ARE WAIVING ANY AND ALL RIGHTS YOU MAY HAVE TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY.

IF WE HAVE A CLAIM AGAINST YOU, WE WILL NOTIFY YOU BY THE CONTACT INFORMATION YOU HAVE PROVIDED TO US.

YOUR COMMENTS AND CONCERNS.THIS WEB SITE IS OWNED AND MANAGED BY FIERCE LONDON. ALL FEEDBACK, COMMENTS, REQUESTS FOR TECHNICAL SUPPORT AND OTHER COMMUNICATIONS RELATING TO THIS WEBSITE OR OUR PRODUCTS CAN BE SENT TO US AT: CONTACT@FIERCE.LONDON